Retail Direct Program

When your patients need to order or replenish their Oxyfresh products, you have the option of offering a retail direct service through Oxyfresh. Here are some examples and benefits of why you may want to take advantage of this program:

  • If you are out of stock on a particular product
  • It is not convenient for the patient to come into the office
  • The patient’s next visit is several months away
  • The patient is traveling and away from home
  • The patient wants to order and ship product to someone as a gift

The set up process is fast and easy and can be completed in a matter of a few minutes.

Setting up the program

  1. Call Oxyfresh directly – (800) 333-7374
  2. Advise the service representative that you would like to establish your patient as a retail customer
  3. Provide the doctor or office name the account is under or the account/ID number
  4. Provide the patient’s information (name, address, phone, the product they would like to order and the patient’s CC information)
  5. The patient will be assigned an ID number — this is handy for future reference (log in patient chart and/or patient screen in the computer)
  6. Document order number for possible tracking and reference

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